What information do we collect?
When ordering on our site, you may be asked to enter your name, email address, mailing address, phone number, or other details to place a purchase. Credit card orders are processed through 3rd parties such as Stripe, Inc. or PayPal, so no credit card numbers are stored on Lunaverus servers.
An IP address is a number associated with your computer for accessing content on the internet. We collect IP addresses to monitor internet traffic. Each time you request one of our webpages, our server logs your IP address. We may attempt to use IP addresses to identify a user when we feel it is necessary to enforce compliance with our terms of service or to protect our site, service, or users.
When using our software, information about the hardware and operating system of the computer may be collected in order to create a license unique to that computer and to prevent copying of licenses from one computer to another. Unique hardware or software IDs may also be sent by the software to the Lunaverus server whenever the software checks for updates, sends bug reports, sends user feedback, or checks for the expiration of the software trial. You can disable automatic checks for updates under "Preferences" in the AnthemScore file menu. Bug reports are never sent automatically--only when the user specifically grants permission after a program crash occurs. User feedback is always voluntarily submitted by the user through the program, website, or by email. In addition, we may collect data on the frequency and usage of specific software features in order to improve the software and provide a better user experience. You can opt out of feature usage reporting by unchecking the "Send usage information" box under "Preferences" in the AnthemScore file menu.
When do we collect information?
We collect information from you when you place an order, enter information on our site, send us feedback, or use our software.
How do we use your information?
Any of the information we collect from you may be used in one of the following ways:
To process transactions
To improve our services (fix software bugs and improve the software and website)
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed through a gateway provider and no credit card numbers are stored or processed on our servers.
Do we use 'cookies'?
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
California Online Privacy Protection Act
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. Users can visit this site anonymously. You are able to change your personal information by sending us an email or support ticket.
COPPA (Children Online Privacy Protection Act
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
This policy was last updated on 08-17-2017.